The brief type: if you should be looking for a distinctive engagement ring or unique anniversary present, Leibish & Co. has actually a strong supply of top-quality, colorful, and conflict-free diamonds and gemstones. The family-run business might functioning online since 1998 with an individual touch which has had received repeat business from around the world. Leibish & Co. makes it easy buying free rocks or perhaps to use their complimentary “Design your very own” tool to bring the ideal little bit of precious jewelry alive. With years of expertise and solid design under the belt, Leibish & Co. is found on the brink of increasing their inventory to watches also add-ons.
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When Leibish Polnauer founded 1st on line diamond company in 1998, it took almost an entire time to upload an individual image and information to his website â but he had been a visionary just who saw possible inside the fledgling arena of e-commerce. “When he sees the potential in a thought, he’ll try everything within his power to progress with-it,” said Benji Margolese, Director of Content promotion for Leibish & Co.
Leibish created an effective, family-run process together with wife and kids providing in leadership opportunities. They have grown a fruitful online business with workplaces found worldwide. Leibish & Co. is actually a leader in special coloured expensive diamonds and gemstones which can be difficult to find elsewhere. Their expensive diamonds may also be conflict-free, that’s an important factor for a lot of shoppers.
“men and women reach united states because they look for anything some different, something more unique than the rest of us provides,” Benji stated.
While Leibish & Co. supplies top-notch standard diamonds, the organization focuses on colourful, distinctive jewelry. When questioned precisely why the organization provides these increased customer return price, Benji quickly pinpoints the primary reason.
“It really is a mixture of excellent items, fantastic service, and jewelry crafted for the greatest quantities of brilliance,” the guy mentioned. “The precious jewelry we make is certainly not your daily, mass-produced style of item. Each piece is actually custom-made to completely suit the diamond or gemstone chosen by customer.”
A household Affair With individual Service
المحتويات
Leibish & Co. is a true family members business, with Leibish’s family relations playing key roles into the company.
Leibish functions as creator and President with the company, while their wife, Rosi, will be the business’ occasions management. Their particular oldest daughter, Chavi, functions as the Lead Jewelry Designer â and that is an enormous obligation since custom jewellery comprises a lot more than 50percent of this business’s company, Benji mentioned.
Leibish’s oldest daughter, Yossi, may be the President of Leibish & Co. Another boy, Shmulik, that is a graduate associated with the Gemological Institute of The united states, is the Chief Diamond Buyer for the company. “Shmulik is, in all honesty, among many gifted tone diamond experts in the,” Benji said.
Leibish’s daughter Itzik could be the organizations COO and runs the nyc company on Fifth Avenue. Yoni, who is the youngest of Leibish’s five young children, may be the organizations CFO.
“among the longtime members of the group, i could let you know that, even though there isn’t any relation, they consider myself, yet others, element of their family,” Benji mentioned. “all of us bring our personal knowledge to the business, but interact to consistently grow the organization.”
Clients are also treated like family at Leibish & Co., in which the business invests electricity into private service and income. “if you’ve ever addressed one specific broker, as an example, that is the same individual could constantly handle, regardless of what you happen to be calling or composing within,” Benji stated. “we do not believe in moving consumers to different departments when they’ve a concern or specific issue they would like to handle.”
Customers Come From all around the World
Leibish provides several different types of customers: you can find consumers, just who mostly shop through web site, merchants, and those during the trade company, who usually go to the company’s primary offices in ny, Israel, and Hong-Kong.
Nearly all Leibish & Co.’s customers are through the usa. Its then most popular audience is Canada, with the uk, Australian Continent, Hong-Kong, additionally the rest of Europe.
Clients at each and every period of existence shop at Leibish & Co., though nearly all are between your ages of 35 and 54, Benji said. Moreover, the organization garners more or less 300,000 website visits every month â and keeps the majority of the clients coming back again.
“with well over a 70percent return consumer score, we continue to be being among the most well-known organizations within market,” he mentioned.
Colourful Diamonds & Gemstones With a “Design your very own” Option
Leibish & Co. carries high-end jewelry, but also keeps inventory versatility, specifically for on-line clients, Benji said. The organization sells countless free diamonds and important gems, but their key products are personalized precious jewelry projects.
“We hold a sizable collection of multicolor diamond and gem stone precious jewelry, with a few associated with the rarest hues actually ever seen,” he said. “Our company is acknowledged most readily useful by our very own bread-and-butter products â yellow diamond and pink diamond wedding bands. However, we offer diamonds of virtually every tone, and important gemstones â including sapphires, emeralds, and rubies. We sell precious jewelry crafted with colorless diamonds, as well, but the expertise is in the arena of shade.”
For customers who possess one thing in mind and need assist that makes it a real possibility, Leibish & Co. supplies a “Design Your Own” jewelry device, which Benji said is the best product.
“normally, while looking for a unique piece, folks often wish certain rocks and placing types they have already fallen in love with,” the guy stated. The “Design your” instrument allows clients to build a piece with the material, establishing, and metal of their choice.
“It allows these to deliver their unique desires alive â with these expertise in artistry,” Benji told you.
Extras & unique on the web Tools in Store for Leibish & Co.
As it looks forward to the future, Leibish & Co. is actually gradually moving toward higher-ticket things plus product range. The company seems comfy branching over to new products because of the dedication and enthusiasm it relates to finest its recent designs.
“we’ve got mentioned launching different add-ons â such as for instance deluxe watches, bags, plus pens,” Benji stated. “But we chose to hold back until we initially perfected all of our major type of item, and that’s diamond jewelry.”
Leibish & Co. normally searching for ways to carry on refining its popular internet site, too. A good way it intends to improve the online experience is through exposing enhanced fact characteristics, that’ll give virtual customers a lot more of an in-store experience.
As a business enterprise featuring its origins in colourful diamonds and e-commerce, Leibish & Co. continues to innovate in a normal sector which views modification once the exemption, not the rule.
